Are you deleting inactive links?
No, at the moment we do not delete inactive links, but as the base grows, this will probably be introduced for guest links and for users with a free tariff, which we will notify in advance.
What does the traffic quality indicator mean?
The statistics can show 2 states:
1. A number from 1 to 3, where 1 is good quality, 3 is bad
2. The sum of the scores of each transition
Thus the higher the sum, the worse the quality, and the less the better, ideally when the sum of traffic quality is equal to the number of jumps.
What is a fallback link?
Fallback links are needed if your links are often blocked by antifraud or anti-viruses. In this case, the system will check which links are blocked and redirect to the next clean site.
I deleted all the links, why am I being informed about the limit?
Deleted links are also included in the tariff limit, so you can send a request to restore the links in order to edit them later. But you won't be able to add new ones until you update your tariff.
How to connect a Telegram bot to a group?
You can connect a Telegram bot to your group so that the bot automatically gives users links when keywords match in messages.
To do this, log in to @cuti_link_bot, then add the bot to your group and allow him access to messages.
Write any message to the group, the bot will fix the chat ID, and now messages from other users will be processed as from your account.
Why aren't all click statistics available?
Click data is stored for a limited time, and depends on the tariff. For guest and free tariff, this is 7 days. For the START - 14, GOLD - 30, PREMIUM - 90 days.
What is the difference between clicks, visits and transitions?
Clicks are unique clicks on a link per day. Visits - all clicks, including repeated ones. Transitions are direct transitions to your site, by default they are equal to visits. But if, for example, traffic analysis or monetization is enabled, then an intermediate page is displayed, where some users may disappear, which will be seen by the difference in clicks and visits.
Can I export my shortened links?
Yes, you can export your short links for free. To do this, on the My Links page, select all the links that you want to export, then click on the button on the right - Actions with the selected ones, select Get list. And you will have several list formats available to choose from. Export to CSV and Excel for paid tariffs is also available.
Do you have a free trial period for a paid subscription?
Yes, we have a trial period of 7 days, which is activated after registration.
How is the traffic quality determined?
Each click passes many checks, including in combination with the rest, both technical and behavioral indicators are taken into account. For example, clicks through a proxy are of low quality, or the discrepancy between the browser language and the main languages of the user's region is of questionable quality, and other conditions that we do not disclose in detail.
The traffic quality indicator is available only for paid tariffs.
What are macros and why are they needed?
Macros are special labels that are replaced with the corresponding data.
You simply insert macros into your link, assigning them your own parameters, and then, when the user clicks on the link, the system replaces these macros with the information you need. This way you can collect on your side all available data about the user's device and its IP.
Where can I post short links?
You can post them anywhere, on your website, social network page, blog, in the description of youtube videos, in chats, in comments, wherever it is not prohibited. The only exception is mass spam, which we do not welcome.
What is cloaking?
Cloaking is hiding the original link from outsiders based on configured filters by ip, Internet service providers, regions, OS, traffic sources and browser, and others.
This can be useful to hide your link from spam services and competitors who constantly monitor ads in advertising networks to find new niches and bundles for arbitration.
It also allows you to pass moderation in advertising networks like Facebook by giving moderators and automatic bots a page that meets their rules (white page), and ordinary users of your landing page.
Is it possible to withdraw previously deposited funds?
Yes, you can make a withdrawal request for previously deposited funds using any of the available withdrawal methods.
Please note that the payment system commission is deducted for the payment.
What is the limit on click-throughs?
Limits are listed on the Tariffs page, each tariff has its own limit.
Do links get deleted over time?
No, we don't delete the links, they will work as long as you don't delete them. But there are click-through limits for links, and if you exceed the limit, your links will be disabled.
Is it possible to get a refund for the paid tariff?
No, after the payment, the funds are not returned. Also, if you decide to change the tariff to a cheaper one, no recalculation is made.
What information is available in the statistics?
Statistics by day, where you can see the percentage of clicks by: countries, cities, devices, OS, browsers, as well as by links, transitions, subid
Also, for paid tariffs, information about the quality of traffic is available, which is determined by a number of indicators and based on the average rating, a color indicator of green, orange and red is displayed.
Thus, if you buy traffic on the ad platform, you will be able to evaluate the quality of the traffic received.
How do I pay the tariff?
To do this, in your account, go to the menu under the link Tariffs. Choose the appropriate tariff and period. If there are not enough funds on your balance, go to the balance page and top up your balance with any of the available methods for the required amount.
After the deposit, go back to the Rates page and select the desired tariff.
Immediately after the payment of the tariff, you will be able to access all the specified features of the system for this tariff.